Settings

Use the general team settings to specify how often the machines are supposed to report back to the SiteRemote server, how long the delay for an alert is supposed to be, whether logs are to be filtered before being submitted and whether the Geo-Mapping Service is enabled.




Reporting intervals
Name Description
Standard interval Interval after which running machines (no dial-up connection) will report back to the server.
Dial-Up Interval Interval after which machines on a dial-up connection will report back to the server. Please note that this machine might have to reconnect before sending an update, which might cause additional costs for dialing up and sending data to your provider.
Maintenance Interval If you always require shorter reporting intervals at specific points in time, you can specify these intervals here.



Alerting Delay
Name Description
Contact lost Specify how long the response of the machine can be overdue (timeout) before the system returns an error and sends out a notification by email or text message.
Delay Define how long an error state (e.g. time out) should last before a message is sent via email or text message.
Cash Devices A warning can be issued if payment devices fail to report deposits within a specified period. This is supposed to ensure that you are notified if a payment device has stopped working properly.



Log Message Settings
Use this section to manage log file storage and filter the upload of log files. You should not use this feature unless you have to limit the data volume of the logs to be uploaded.
Name Description
Message level Define the level of the messages to be transferred. The lower the log level the more data will be transferred.
Example: (40) transfers Errors and Fatal Errors.
Selection of components Define the components whose messages you wish to be transferred to the server.
Automatically delete machine log files after x months Automatically deletes logs from all machines in a team after the specified amount of months. This happens once a day.
Immediately delete log files from the selected month and older Immediately deletes logs from all machines in a team from the selected month and older.
List of filters Define custom filters that you can use to select log entries on the logfiles page of a machine. A filter can contain one or more components, that are comma separated, e.g. My filter as name and SiteRemote Client, SiteKiosk as components. The filter uses regular expressions.



Team Map Settings (Optional Setting)
Name Description
Activate GEO-Mapping service Choose this option if you want to activate the GEO-Mapping service.



Miscellaneous
Name Description
Enforce Two-Factor Authentication Define if you want to enforce Two-Factor Authentication (2FA) for all users in this team. Users will have to configure 2FA on their next login. This option is available when configured on server level.
The second factor can be email or an app that supports One-Time-Passwords (OTP), e.g. Microsoft Authenticator, Google Authenticator.
Activate time synchronization Define if you want to synchronize the time on client machines with the server time on each contact to the SiteRemote server. The synchronization takes place if the time difference is greater/equal 1 minute.
Activate jobs page filter Define if you want view all jobs on the Jobs page or if you want to filter the view to jobs assigned to the currently selected group/machine. If the filter is active you will only see the status for all jobs if you select your team root or a single group you have assigned all your machines to.
Maximum timeout for jobs requiring the screensaver Define the maximum timeout for jobs, that require the activation of the screensaver to run. The default value is 360 minutes.
Only use the repeater connection Define if you always prefer to use an indirect VNC connection. Indirect VNC connections are established using the SiteRemote Server as a repeater, the traffic will be deducted from your team transfer volume.
Transfer machine information to clients Define if you want to transfer machine information (location, group/folder association) to the client. The information can be evaluated on the client by using the SiteKiosk Object Model.
Transfer files via secure HTTP (HTTPS) to the machines Define if you always prefer to use Http-Download mode instead of Torrent. In this mode all files distributed by the SiteRemote File Manager or SiteRemote Digital Signage are downloaded directly from the Server using the Http-download method. Requires client versions after August 2011!
Synchronisation of files Define if you want to limit the time of file synchronisation (including Digital Signage) to one defined time span per day. The time span must be at least 15 minutes.
Enable Android client traffic compression Define if you always prefer to compress Android client traffic to minimize the amount of traffic between server and client. Requires SiteKiosk Android 2.0 or higher.
Automatically delete machines that have not contacted the server for X Define if you want to delete machines that have not contacted the server for a certain period of time.
Automatically assign new machines to certain folders Define if you want to automatically assign new machines to certain folders by using an XML file. The XML file must be of the following format:
                    
<?xml version="1.0" encoding="utf-8"?>
<config>
    <folder name="folder1">
        <folder name="subfolder1">
            <machine name="machinename1" />
        </folder>
        <machine name="machinename2" />
    </folder>
</config>
                    
                    

The machine with the name machinename1 from the upper example will be moved to the subfolder1 of folder1 after the registration. The machine machinename2 will be moved to folder1.
As soon as you upload a new XML file the rules of this file will be the active set of rules.


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